Welcome to Your Members Area
You’ve joined Malvern Active for incredible access to our fantastic facilities – our 25m heated swimming pool, state-of-the-art Technogym fitness suite, expert-led fitness classes, and incredible variety of sports including squash, badminton, table tennis, and pickleball. Plus, you’re part of our welcoming, active community where every visit brings new possibilities.
You can conveniently access and manage your Malvern Active account online, or through the Malvern Active App. There you can check availability, make bookings, and manage your membership details.
Quick Guide to Your Online Account
- Click the YOUR MALVERN ACTIVE ACCOUNT button above
- Login ID is the email you signed up to Malvern Active with
- Forgotten your password or logging in for the first time? Select ‘forgot password’ to reset it via email
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DashboardCheck out the stats on your visits and activities |
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your bookingsView and manage your current bookings and sign up for class alerts |
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bookSearch for available activities and book |
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basketPay for any outstanding items |
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my accountCheck and update your details, communications methods, view memberships, linked accounts and add a card for payments |
Frequently Asked Questions
How far ahead can I book an activity?
Members can book onto activities 13 days in advance via the app.
When does the membership payment come out?
The direct debit is due on the first working day of each month.
Can I cancel a booking?
Yes, you can cancel bookings via the app however, you must give 3 hours notice otherwise a late fee may apply.
Can I bring a guest?
Yes, gym or swim require a £6 guest fee. Racket sports require a £2 guest fee and Classes an £8 fee.
Can I freeze my membership?
We understand that life happens. Speak to our reception team about temporary membership holds for extended absences – we’re usually able to accommodate reasonable requests based on medical grounds.
